The Board of Directors of ServiceNow (the “Company”) sets high standards for the Company’s employees, officers and directors. Implicit in this philosophy is the importance of sound corporate governance. It is the duty of the Board of Directors to serve as a prudent fiduciary for shareholders and to oversee the management of the Company’s business. To fulfill its responsibilities and to discharge its duty, the Board of Directors follows the procedures and standards that are set forth in these guidelines. These guidelines are subject to modification from time to time as the Board of Directors deems appropriate in the best interests of the Company or as required by applicable laws and regulations.

Any interested party wishing to communicate with our Board of Directors may write to the board at Board of Directors, c/o ServiceNow, Inc., 2225 Lawson Lane, Santa Clara, California 95054 or send an email to ir@servicenow.com.  Our Corporate Secretary will forward these letters and emails directly to the Board of Directors. Interested parties may indicate in their letters and email messages if their communication is intended to be provided to certain director(s) only. We reserve the right not to forward to the Board of Directors any abusive, threatening or otherwise inappropriate materials.

ServiceNow is committed to promoting high standards of ethical business conduct and compliance with applicable laws, rules and regulations.
 

You may report concerns to your manager, or using one of the methods below:
 

• By navigating to ServiceNow’s third party compliance website www.servicenow.ethicspoint.com and following the instructions to report online or by telephone by country
• By email to legal_compliance@servicenow.com
• By mail to:
  General Counsel
  ServiceNow, Inc.
  2225 Lawson Lane
  Santa Clara, CA 95054

   

ServiceNow will not permit any form of intimidation or retaliation by any employee, contractor, subcontractor or agent of ServiceNow against any employee of ServiceNow because of any lawful good faith action by the employee to:
 

• Provide information, cause information to be provided, or otherwise assist in an investigation regarding any conduct that the employee in good faith believes constitutes a violation of law, rule, regulation or any company policy; or
• File, cause to be filed, testify, participate in, or otherwise assist in good faith in a proceeding filed or about to be filed relating to a violation of any law, rule, regulation or any company policy.