Redmond, Wash., and Santa Clara, Calif. — July 9, 2019 —
Microsoft Corp. (NASDAQ: MSFT) and ServiceNow (NYSE: NOW) today
announced a broader strategic partnership intended to significantly
enhance the integration and optimization of the companies’ products,
platform and cloud capabilities. Through this expanded partnership,
the companies will enable enterprise customers in certain highly
regulated industries, as well as government customers, to accelerate
their digital transformation and drive new levels of insights and
innovation. And, for the first time, ServiceNow will house its full
SaaS experience on Azure in addition to its own private cloud. The
expanded partnership will elevate ServiceNow to one of Microsoft’s
strategic partners in its Global ISV Strategic Alliance Portfolio.
“There is an enormous opportunity for customers — including in the
public sector — to apply the power of the cloud to become more
efficient and responsive,” said Satya Nadella, CEO of Microsoft. “Our
partnership combines ServiceNow’s expertise in digital workflows with
Azure, our trusted cloud, so that customers can accelerate their
digital transformation, while meeting their security and compliance needs.”
“Expanding our strategic global relationship with Microsoft enables
ServiceNow to more fully leverage and integrate our platform and
products with Microsoft’s leading enterprise technology and
capabilities,” said John Donahoe, president and CEO of ServiceNow.
“Together, ServiceNow and Microsoft will help our enterprise and
government customers accelerate their digital transformation, creating
great experiences and unlocking productivity.”
The expanded agreement builds on a partnership
announced last fall by Microsoft and ServiceNow. As leading enterprise
technology platforms, Microsoft and ServiceNow make it easier for
customers to integrate and optimize across the two companies’ products
and platforms. By collaborating on next‑generation experiences,
Microsoft and ServiceNow will leverage technology to bring further
cognitive services and intelligence to products across the Now
Platform® with Microsoft 365 and Azure.
ServiceNow Selects Microsoft Azure for Certain Highly Regulated Industries
ServiceNow will use Azure Cloud as part of its preferred cloud
platform for certain highly regulated industries, benefiting from
Microsoft’s deep expertise in data protection, security, and privacy,
including the most comprehensive set of compliance offerings of any
cloud service provider. ServiceNow will first be available through
Azure Regions in Australia and Azure Government in the United States,
followed by additional markets in the future.
With ServiceNow available through Azure Government, U.S. government
agencies will be able to leverage the compliance coverage across
regulatory standards available through Azure. Microsoft is committed
to supporting the full spectrum of government data to help agencies
quickly and easily achieve their necessary requirements. Azure
Government was built specifically to address the capabilities,
performance and compliance needs of U.S. government customers and
their partners. Azure Government enables innovation with deeply
integrated cloud services, data and advanced analytics, and an open
application platform that provides the building blocks to rapidly
develop, deploy and manage intelligent solutions.
The U.S. federal government continues to look to ServiceNow as a
strategic partner as it modernizes its IT infrastructure and
accelerates its use of modern technology to digitally transform how it operates.
Microsoft Selects ServiceNow to Digitize Its Workflows
As part of a separate transaction, Microsoft will implement
ServiceNow’s IT & Employee Experience workflow products across its
own business to improve operations, enhance employee experiences, and
deliver stronger business outcomes. With ServiceNow, Microsoft will
bring even more digital workflows into its organization, so employees
can spend less time on manual tasks.
About Microsoft
Microsoft (Nasdaq “MSFT” @microsoft) enables digital transformation
for the era of an intelligent cloud and an intelligent edge. Its
mission is to empower every person and every organization on the
planet to achieve more.
About ServiceNow
ServiceNow (NYSE: NOW) is making the
world of work, work better for people. Our cloud‑based platform and
solutions deliver digital workflows that create great experiences and
unlock productivity for employees and the enterprise. For more
information, visit: www.servicenow.com.
© 2019 ServiceNow, Inc. All rights reserved. ServiceNow, the
ServiceNow logo, Now, Now Platform, and other ServiceNow marks are
trademarks and/or registered trademarks of ServiceNow, Inc. in the
United States and/or other countries. Other company names, product
names, and logos may be trademarks of the respective companies with
which they are associated.
Use of Forward‑Looking Statements
This release contains “forward‑looking statements” regarding our
future plans and performance. Forward‑looking statements are subject
to known and unknown risks and uncertainties and are based on
potentially inaccurate assumptions that could cause actual results to
differ materially from those expected or implied by the
forward‑looking statements. If any such risks or uncertainties
materialize or if any of the assumptions prove incorrect, our results
could differ materially from the results expressed or implied by the
forward‑looking statements we make.
Factors that may cause actual results to differ materially from
those in any forward‑looking statements include: (i) our ability to
integrate our products with Azure in a manner that satisfies customers
and potential customers in regulated markets and (ii) changes in the
regulatory landscape in the United States and internationally with
respect to data residency, data sovereignty, data localization or
other regulations relevant to enterprises operating in highly
regulated industries around the world.
We undertake no obligation, and do not intend, to update these
forward‑looking statements.
For more information, press only:
Microsoft Media Relations, WE Communications for Microsoft, (425)
638‑7777, rrt@we‑worldwide.com
Kari Ramirez, ServiceNow, (408) 607‑1315, press@servicenow.com
