UK 2019 ServiceNow U.K. Gender Pay Gap Statement 

Our perspective 

At ServiceNow, we believe that diverse, inclusive teams – where everyone belongs and contributes wholeheartedly – are essential to innovation and high performance. In fact, embracing diversity, inclusion and the creation of belonging environments is central to our core values and company culture.

With 5,400+ enterprise customers around the world, we serve a dynamic set of people. It’s important that we understand how our customers and employees see the world, so that we can live our purpose: ‘to make the world of work, work better for people’. To better support them, we are committed to continually increasing diversity, inclusion and belonging (DIBs) across our teams. To be clear, this is what we mean:

What ServiceNow believes DIBs is:

• Diversity: Everything that makes us unique – the seen and unseen.
• Inclusion: Being invited to contribute. Being valued for who we are, treated fairly, equitably and with respect.
• Belonging: Creating a culture of trust, where all voices are heard, and we feel safe bringing our authentic selves to work.

“Diversity, inclusion and belonging are central to our corporate culture. They promote creativity, innovation and enable us to attract and retain the best talent everywhere we do business. We are proud to continue our journey to continually learn, improve and expand our programs that promote stronger leadership development, mobility, and inclusion of women at all levels of our organization.”

Sally Sourbron, Senior HR Director, EMEA, ServiceNow

On April 12, 2019, ServiceNow published its 2019 UK Gender Pay Gap data, based on the criteria set by the U.K. government. We confirm that the figures provided are accurate and have been calculated in accordance with U.K. gender pay gap reporting legislation. Our submission can be found here.

Sally Sourbron, Senior Director, EMEA Human Resources

Fay Sien Goon, Chief Accounting Officer

How we continue to create positive change

Creating a diverse, inclusive culture, where all employees feel they can belong, is a continuing journey. To create and maintain this vision requires more than just training programs. Here are a few of the ways we’re working to increase diversity, inclusion and belonging at ServiceNow:

• Practising a growth mindset: We’re encouraging each other to embrace a learning mindset during leadership meetings and employee events. With access to LinkedIn Learning, all employees around the world, across all levels, and with varying abilities, can engage in personal improvement.
• Building a different employee experience: In 2018 we held our first, annual Global Women’s Leadership Summit, where female and male senior leaders from around the world came together to listen, learn and take ownership toward driving inclusion. The 2019 Summit will build on last years’ experience and will roll out regionally so that even more employees can benefit.
• Inviting dialogue: Employees are coming together as one group – in community for action – to help educate each other through our internal social media platform and in learning sessions. Our Employee Voice Surveys encourage employees to share what shapes their experiences at ServiceNow, and local Culture teams activate programs and activities that further develop the way we want to work.
• Evolving inclusive practices and programs: We’re fostering an inclusive and equitable culture by improving our talent practices and evolving the recruiting model to access more diverse talent.  We’re creating balance through, amongst other things, our global benefit programs.

To understand more on how we're working to increase diversity, inclusion and belonging at ServiceNow, please visit our global diversity, inclusion and belonging experience.

About ServiceNow

ServiceNow (NYSE: NOW) is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise.  For more information, visit: www.servicenow.com.

© 2019 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.

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