The Univerity of Alberta is a public research university located in
Edmonton, Alberta, Canada. It was founded in 1908 by Alexander
Cameron Rutherford, the first premier of Alberta, and Henry Marshall
Tory, its first president. Home to 40,000 students in a wide variety
of programs, the University of Alberta is considered one of the top
five Canadian universities.
Starting with a distributed model where individual faculties had
their own IT teams, the University of Alberta’s ITSM team has now
consolidated 70% of the university using the Now Platform.