Agile Development lets product owners and Scrum Masters track progress through card‑based progress boards and through burndown and velocity charts.

You'll see updates and track progress on the burndown charts. With group velocity charts, you'll see the historical performance of a group—information you can use to better estimate the work the group can deliver in a future sprint.

You will work from a central location to generate graphical reports for releases, sprints, and stories, and to map incidents, problems, and changes to software products using ServiceNow® Configuration Management Database (CMDB) relational data.

Maintain all backlogs in one location. Associate backlog stories to a product, a project, or both—and select stories from the backlog and execute them as a project.

Project‑based execution lets you execute the release backlog as one or more projects. For non‑project execution, you can execute release backlogs by one or more assignment groups using their sprint schedules within a release timeline.

Transition seamlessly between service management, development, and testing processes, perform big room planning, and more.

Agile Development's improved user experience with a drag‑and‑drop UI gives you a simpler method to add stories to sprints, manage schedules and burn rates, and move stories between sprints or to and from your backlog.

If you use Waterfall to plan and track projects but prefer Agile to carry out the work, tracking project status during an Agile Development phase can be challenging.

This integration facilitates a combination of Waterfall and Agile methods for project management and development. Learn more about the Agile 2.0 integration..

Personalize any list on the Agile Board. Configure and view only the columns important to you using the personalize icon in the list.

View rollups and completion percentages as you define and complete work on the larger work items, epic, and feature.

Track the progress of your Scrum tasks in horizontal lanes in the Task Board view.

Maintain a centralized backlog of different task types, such as defects, problems, incident tasks, and stories. Prioritize and sequence the different task type records all in one location. Removes the overhead of converting records to stories.