Configuration Management and CMDB for Dummies| ServiceNow

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Configuration Management and CMDB for Dummies

Build and maintain a healthy configuration management database

With so much of the modern enterprise powered by IT, visibility into IT infrastructure is mission critical.

To gain visibility, IT faces the challenge of consolidating, maintaining, and understanding complex data. First, IT must consolidate disparate configuration item (CI) data into a single configuration management database (CMDB). Then IT has to regularly maintain this complex data for accuracy and make sense of it to drive business decisions and services.

This book shares in‑depth insights and prescriptive guidance to enable IT Operations teams to meet these challenges including how to:

Create a configuration management plan
Build a healthy configuration management database
Align your plan to business use cases

Read the book and get started on your configuration management journey today.

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