What is your release schedule?
We deliver two major releases each year, typically in March and September.
How do you name releases?
We name our releases after global cities in alphabetical order.
The current release is New York, and the previous release was Madrid.
How long do you support releases?
We support both the current release and the one prior. We
encourage customers to stay up to date with the latest release to
benefit from new innovations and enhancements.
Do you provide detailed information about your releases?
We publish full product documentation for each release. Our
documentation suite includes detailed information about all products,
apps, features, and capabilities included in the release.
What upgrade assistance do you provide?
We offer extensive upgrade resources and guidance to support
your successful implementation. You can access planning checklists,
best practice guides, release notes, and more through the Customer
Success Center.
Are releases available before market launch?
The Early Availability program is an opportunity for
existing customers to upgrade instances to a new release before market
launch. By participating, you can take advantage of new features as
soon as they are released, upgrade quickly, and report issues and
feedback promptly.
