The user consoles for DevOps and IT operators are self‑service portals where users can access data about all their cloud services, requisitions, and approvals. This is a central location where IT can manage their current spend by quota usage, and manage the status of their active resources.

Users can access their personalized services catalog the way they want, order new services, and make requests or check on incidents affecting resources. The user experience is simplified and provides on‑demand access to cloud resources, so you can deliver great customer experiences—faster.

Cloud management is streamlined via native self‑provisioning support across multiple cloud‑provider specific templates. DevOps is able to leverage AWS Cloud Formation Templates (CFT) and Azure Resource Manager (ARM) templates in the self‑service portal without risks or delays from IT compliance, risk, or resource allocation requirements.

ServiceNow® removes guess work and scales delivery on Azure, AWS, or VMware, while applying IT policies to ensure governance of the right resources and minimize risks. Leverage existing cloud templates and reuse existing builds or services. There’s no need to learn a proprietary framework. The Now Platform enables IT to extend security, incident, and management control over all cloud resources and define policies based on a collective set of rules, rather than separately and in silos.

The Dashboard centralizes details on application services, compute utilization, data usage, and network loads for your public cloud spending, so IT planners can determine cost information across time, service categories, providers, data centers, and users from a business service point of view.

Business hour scheduling and leasing for all new cloud requests with budget alerts to understand overall costs associated to users or groups. This provides cost transparency for cloud users to be able to optimize resource consumption based on defined budgets and quotas.